FAQ

1/ How can I place an order?

 

You can contact us by email inquiry, skype,phone call and so on.

Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time. For designing or further discussion, it is better to contact us with Whatsapp, Skype, E-mail or other instance ways, in case of any delays.

 

2/ When can I get the price?

 

Usually we quote our best price within 1 hours after we get your inquire

 

3/ How can I get a sample to check your quality?

 

After price confirmation, you can require for samples for samples to check our quality.

Free for a blank/stock sample to check the design and quality, as long as you afford the express freight.

For printing sample, advanced sample fee $84 is required. It can be fully refuned if the final quanitty of the confirmed bulk order is or over 10,000pcs.   

 

4/ How long can I expect to get the samples?

 

After you pay the sample charge and send us confirmed files, the samples will be ready in 4-5 working days.

The samples will be sent to you via express and arrival in 3-5days.

 

5/What kind of files do you accept for printing?

 

CDR ,AI, PDF, etc. and we also can design for you by free.

 

6/What about the lead time for mass production?

 

To be honest, it depends on the quantity.

Generally 5-7 days for quantity at 5,000pcs, 7-9days for about 10,000pcs.

 

7/ What is your terms of delivery?

 

We accept EXW, FOB, CIF, DDU, etc. 

 

8/ How do you handle after-sale problems?

 

We have strict quality control system. 3 times QC, from raw material to the finished products. 

Guarantee the quality before shipment.

Meanwhile, We stand behind every product we sell, so if any after-sale problems, we'll be here to solve it ASAP.

 

We are always ready for your inquiry. Come and have a chat!

leave a message

leave a message
If you are interested in our products and want to know more details,please leave a message here,we will reply you as soon as we can.
Submit

Home

Products

Skype

WhatsApp